Princes Group plc
Troubleshooting
Registering with SAP Ariba should be a relatively simple process, but there may be some information you don’t know, or you may be experiencing other obstacles to registration. The solution may well be listed below in our troubleshooting guide.
Problem | Solution |
|---|---|
I am having problems with creating an SAP Business Network account. | Please ensure you have read our guidance on creating an account or you can visit the Princes Supplier Information Portal. |
How do I contact SAP Business Network Customer Support as a supplier? | Go here. Create a Case with SAP by following these steps. |
I can’t access our organisation’s existing SAP Business Network account. | Contact your organisation’s Ariba administrator. |
I don’t know who our organisation’s SAP Ariba Administrator is. | This link will help. |
Our existing SAP Ariba Administrator has left, and we cannot access this account. | This link will help. |
I need help completing the Princes supplier registration form within my SAP Business Network account. | Contact us on ProcurementAdmin@princes.co.uk describing the issue(s) you are having. |